Welcome to the Csave FAQ 

Welcome to the official Csave FAQ page. Here you’ll find clear answers to the most common questions about our daily savings platform, Boost Pot program, referral system, and borrow request process.

Frequently asked questions

How do I sign up?

You can sign up by completing our Membership Form on the website. It only takes a few minutes! Under-18s will also need to complete a Parental Consent Form. 

How much money can I request?

The amount you can request depends on:

 • Your total savings amount

 • Your plan level ($1–$28/day or equivalent weekly)

 • How many days you’ve saved (minimum 90 days required)

 • Your membership status

 

You can request up to your full 336-day savings commitment after your first 90 days.

Why do you need parental consent?

To ensure safety and legal compliance, anyone under 18 must have a parent or guardian approve their participation.

 What are the savings plans?

You can choose from:

 • $1 to $28 per day, or

 • $7 to $196 per week

 

Payments are processed securely via Square. You can upgrade your plan or catch up at any time.

How does the Boost Pot fee work?

If you win a Boost Pot prize, Csave takes the same daily savings amount you chose as the fee. Example: if you’re on the $20/day plan and win, Csave’s fee is $20.

Why was my payment declined?

Some payments may be declined if you’re using Cash App, Chime, or certain small banks, as these don’t always connect smoothly with QuickBooks.

Don’t worry — this doesn’t mean your account or card has a problem. It’s just a compatibility issue with QuickBooks.

✅ We’re currently working to add PayPal integration soon, which will give you more flexible and reliable payment options.

In the meantime, we recommend trying a different card or bank to complete your payment.

What are Boost Pots?

The Boost Pot is a weekly savings challenge with a cash prize. When you commit to saving a fixed amount (like $5–$25 per week), you’re entered into a prize group. Every Friday, one winner is selected from each group and receives a prize payout.

 • Start Day: Saturday

 • End Day: Friday

 • Winners Selected: Every Friday evening

 • Payouts: Cash App, PayPal, Venmo, or QuickBooks within 48 hours

What if the pot doesn’t have enough funds to cover my request?

If the requested pot has a low balance:

  • Your request may be partially approved

  • You’ll be notified and given options

How can I contact you?

If you have more questions or need help, feel free to Contact Us via our website or email us at csave.online@gmail.com

What If I miss a week?

If you miss a weekly payment:

 • You won’t qualify for that week’s Boost Pot prize

 • You can catch up by submitting a one-time payment

 • No fees or penalties are charged

How does the borrowing fee work?

When you borrow, Csave takes the amount you committed to save daily (between $1–$28) as the fee. Example: if you’re on the $10/day plan, your borrow fee is $10.

Does Csave charge a fee?

Yes. Csave has two simple fees:
1. Membership Fee – A monthly $2 payment is required to activate your account and unlock all features (Borrow Requests, Boost Pot, upgrades, etc.).
2. Daily Savings Fee – Whatever amount you choose to save daily (from $1 to $28) is collected by Csave as the service fee. This keeps Csave running and makes borrowing possible for everyone.

Example:
• If you choose $7/day, that $7 is collected by Csave as the daily service fee.
• You still earn borrowing eligibility and can join the Boost Pot after your first 28 days.

Contact Us Today

Have a question or want to sign up? Email us at info@csave.online  or chadgrhm716@gmail.com  for inquiries. We respond within 24 hours.